Analyze Real Support Posts
Select live posts from popular developer forums or paste any support text. SHADOW analyzes frustration signals and shows appropriate interventions.
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Select a forum post and click Analyze
to see SHADOW detect frustration
How SHADOW Works
1
Observe
SHADOW watches user behavior - errors, clicks, idle time, searches
2
Detect
AI analyzes patterns to calculate real-time frustration score
3
Decide
Triggers fire when thresholds met, determining intervention level
4
Assist
Progressive help from subtle hints to human escalation